How It Works
How it works
Frequently Asked Questions
How do I book a service with Health Access?
Simply enter your postcode, select the service you need, and book an appointment online with a pharmacy near you.
What services can I access through Health Access?
We connect you to a variety of NHS and private pharmacy services, including vaccinations, health checks, and diagnostic tests.
Is the booking system free to use?
Yes, our platform is completely free for customers to search and book services.
Can I cancel or reschedule my appointment?
Yes, you can manage your bookings easily through your Health Access account. Rescheduling and cancellation options are available.
Are all services NHS-funded?
Some services are funded by the NHS, while others are private and may have associated costs. These details will be clearly listed.
How do pharmacies receive my booking?
Once you book a service, the pharmacy will receive a notification via email or SMS to confirm your appointment.
Can I read reviews before choosing a pharmacy?
Yes, customer reviews and ratings are available for participating pharmacies to help you make an informed decision.
What happens if my chosen pharmacy is unavailable?
In case of unavailability, we'll suggest alternative pharmacies nearby offering the same service.